Guide Your Business with Actionable Field Service Insights
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Make Data-Driven Decisions to Drive Business Growth
Learn how you can monitor key performance metrics, track revenue, and make data-driven decisions to boost your team’s efficiency.
Unlock Key Insights for Smarter Decision-Making
Get a 360° view of your field service operations with Swivl’s customizable dashboards. Easily access key data points and make informed decisions to drive growth and efficiency. Monitor performance metrics by day, week, or month while customizing charts, graphs, and diagrams for tailored insights.
- Monitor performance metrics by day, week, or month
- Customize charts, graphs, and diagrams for tailored insights
- Reduce errors and optimize workflows with intelligent reporting
Pre-Built Dashboards for Instant Reporting
Swivl’s dynamic pre-built dashboards provide real-time access to essential business metrics. Gain clarity and visibility across your field service delivery lifecycles and track revenues, job statuses, and customer interactions. Drill down into data by location, customer, or technician to identify trends and opportunities for enhanced performance.
- Track revenues, job statuses, and customer interactions
- Drill down into data by location, customer, or technician
- Identify trends and opportunities to enhance performance
Accurate and Transparent Sales Commission Tracking
- View commissions earned across jobs and sales managers.
- Reduce manual errors with automated tracking and reporting.
- Build trust with precise commission records.
Track Technician Hours and Maximize Productivity
Track your team’s productivity with real-time monitoring of technician hours. Spot inefficiencies and optimize schedules to improve overall efficiency and resource allocation. View total time spent on specific jobs and make data-backed decisions to ensure maximum productivity.
- View total time spent on specific jobs.
- Spot inefficiencies and improve resource allocation.
- Ensure maximum productivity with data-backed decisions.
Make smarter business decisions with Swivl
Sign up now and transform your field service operations with Swivl’s powerful reporting and analytics tools.
Frequently Asked Questions
What are reporting and analytics tools?
These tools help businesses collect, analyze, and visualize data to make informed decisions. They are vital for tracking performance, customer insights, and financial metrics in real-time.
What is a pre-built dashboard?
A pre-built dashboard is a ready-to-use interface that displays key business metrics in a visually engaging format, allowing users to monitor workflows, revenues, and customer activities at a glance.
How do CRM reporting and analytics improve business operations?
CRM reporting tools provide insights into customer interactions, sales, and service performance. They enable businesses to improve customer experiences, increase sales, and streamline operations.
Can I customize my reports with Swivl?
Yes, Swivl allows you to customize reports, filter data for deeper insights, and automate report sharing to stakeholders.
Why is real-time reporting important for field service businesses?
Real-time reporting ensures that managers have up-to-date information about field operations, job statuses, and financial performance, enabling faster decision-making and improved efficiency.
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