Automate the Busy Work. Stay Connected Without Lifting a Finger
Keep your customers updated and your team on track—automatically. Swivl’s field service automation handles reminders, status updates, and SMS notifications so nothing slips through the cracks.
Here's How Swivl Helps You
SMS Notifications
Keep customers informed at every step
Send instant texts for bookings, updates, and job completion. With Swivl’s SMS notifications for service businesses, your customers always know what’s happening.
“On My Way” Texts
Professional updates in one tap
Your technicians can trigger “on my way” messages directly from the app, so your customers get real-time updates. You reduce missed appointments and keep satisfaction high.
Follow-Ups Made Simple
Stay connected after the job
Easily send follow-ups to thank customers, remind them about payments, or encourage them to book recurring services. Stronger communication builds trust and repeat business.
Review Requests
Turn happy customers into 5-star reviews
Prompt customers to share their feedback right after the job. Swivl makes it simple to collect reviews that help you win more work. [See All Features](/features)
Grow With Swivl
Scale your plumbing operations without worrying about software limits. Swivl gives you free access to core features, unlimited users, and unlimited invoices.
Explore More Features
AI Receptionist
Instantly respond to customer inquiries with an intelligent AI that handles questions, books jobs, and provides information around the clock.
Website Builder
Showcase your services with a user-friendly, customizable website that reflects your brand's identity.
Mobile App
Equip your field technicians with real-time job details, updates, and customer information on the go.
Scheduling
Streamline task planning and assignment with an intuitive calendar and scheduling system.
Work Orders
Create, track, and manage all work orders seamlessly from start to finish. Ensure accurate documentation, timely completion, and clear communication.
Customer CRM
Maintain all customer data in one place, including contact information, job history, and preferences.
Digital Payments
Accept payments securely online, via mobile, or in person, making transactions easy for your customers.
Reports & Insights
Gain actionable insights with real-time data and performance metrics. Make informed decisions and track business growth.
Common Questions
Have more questions? Reach out anytime, we're
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Blogs
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Field Technician Salaries in 2025: Top-Paying Roles, Skills & Career Growth
Challenges Faced by Field Technicians and How to Overcome Them
10 Must-Have Field Service Management Software Features for Small Business
